Our Terms and Conditions
Payment Conditions: A non-refundable deposit equal to the first night’s stay is required on booking. Full booking balance is due on the day of arrival.
We accept Paypal, bank transfer, cheques or cash please.
Cancellation and changes: If the booking is cancelled less than 21 days before arrival, then a charge equal to the full booking amount will be made. If we can re book within the 21 days we will refund the balance of the booking minus the booking deposit.
In the event of a no show or booking reduction (after arrival date) no refund will be given.
Check in and Departure: Check in is between 4pm and 6pm. If arrival is planned for after 6pm, please call to let us know in advance. Guests are requested to vacate the annex by 1030am on the day of departure.
Minimum stay: Please note that we normally operate a minimum 2 night’s stay at weekends, and peak holiday times. (School holidays)
Breakfast: We provide a daily breakfast tray with home-made toasted bread, cereals, jams & marmalade, seasonal fruit, fresh coffee/tea and orange juice, and your choice from our breakfast menu delivered to your door between 8.30am and 10am. Earlier breakfasts can be arranged in advance. Tea and coffee making facilities are available in the annex.
Accidents, injury and personal property: The owner has no liability to you for the death or personal injury to you or any member of your party. We suggest you take out holiday insurance to cover you for personal injury during your stay. We are not responsible for any loss, damage or theft to your personal property during your stay.
Damage: Very occasionally guests cause damage during their stay. We reserve the right to charge for any cleaning or replacement costs. Lost keys will be charged at £5 per key.
Early departures: In the event of a stay being cut short for any reason, the full duration of each confirmed booking will be charged.
Children: We can provide a travel cot, & a high chair should you need it.
Pets: We will allow one well behaved dog at a charge of £10 per night. Dogs are strictly not allowed in the bedroom.